- Home
- Regional Scout Plan 2016-2019
- Countries
- Austria
- Belgium
- Bosnia and Herzegovina
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Iceland
- Ireland
- Israel
- Italy
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Macedonia, The former Yugoslav Republic of
- Malta
- Monaco
- Montenegro
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- San Marino
- Serbia
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- Turkey
- United Kingdom
Organisational Development Library
The Organisational Development Core Group has reviewed a number of resources, including toolkits, factsheets and videos. It has recently compiled a refined list that it believes may be of interest to NSOs/NSAs across the European Scout Region, who are looking to improve in this particular domain and it complements the ‘Organisational Development Model’ for Scouting which they have been working on. To make best use of this library we should explore what we mean by organisational development. The following information may be of interest:
What is Organisational Development?
Organisational development (OD) is a planned effort to make an organisation more effective and sustainable by involving the people of the organisation in a change process which is based upon a strategic vision that evolves with society and focuses on the Mission of Scouting.
If you know of other resources that could be of interest please do not hesitate to let us know and we can add them to this list. We will be adding links to more resources over time.
Organisational Development in Context
- The Strategic Planning Toolkit (WOSM) sets out a strategic planning process
- The model shows how OD Disciplines relate to that process
- The grey box in the centre of the chart (see below) is a simplified version of the Strategic Planning Process set-out in Section 2 of the Strategic Planning Kit
- The other boxes propose disciplines which are required in an organisation to successfully implement a strategic plan and to make sustainable change
The Organisational Development Model:
So the Organisational Development Model incorporates the Strategic Planning Process and the following supporting disciplines:
- Developing Vision & Strategy
- Designing an effective organisation
- Managing & controlling successful projects
- Governance & decision-making
- Financial planning & management
- Measuring & improving quality in Scouting
- Managing change in an organisation
- Managing & supporting leaders of change (volunteer & paid)
- Openness & learning in the organisation
- Preparing & implementing an effective communications strategy
Educational Evaluation in Youth Field – T-Kit 10
Useful for: Governance & Decision Making; Creating a vision; Design organization; Strategic plans; Communication strategy; Organisational Change Management; Openness & Learning
Evaluation is not something that people get immediately excited about. Often it is associated with “writing long reports”, “justifying your work to someone else”, “measuring the immeasurable”, “filling out forms and questionnaires”, etc. Boring, tiring, difficult: not exciting at all.
In this T-Kit we want to show you that evaluation can be thrilling, electrifying, stimulating, fun, exciting… or at least attractive and inspiring enough to integrate it into your educational work. Evaluation becomes Educational Evaluation.
Source/Copyright: © Council of Europe and European Commission, April 2007
WAGGGS – Finance Management Guidelines
Useful for: Financial Management & Planning
These Guidelines on Finance have been prepared for the many individuals working with National Organizations who make day to day management decisions about money in terms of where to get it and how to spend it.
The Guidelines are meant to present the key principles and obligations associated with budgeting and accounting, bookkeeping, fundraising and financial control, in a way which is appropriate and useful for the development and performance of financial tasks.
Source/Copyright: WAGGGS
Organisational Structure and Design
Useful for: Design organization
This presentation explores how organisational structure refers to the way tasks are divided up, how the work flows, how this flow is coordinated and the forces and mechanisms that allow this coordination to occur.
Source/Copyright: Department of Management, Canterbury University, New Zealand/© 2003 McGraw-Hill Australia Pty Ltd
WAGGGS – Self-Assessment of your Association
Useful for: Management & Planning
The aim of this document is to assist Associations in making a self-assessment of their work by identifying areas that need to be improved to ensure growth.
Six areas have been identified as having the greatest impact on the life of an Association. These six areas are inter-related and all of them are important for growth as a whole. A well-functioning Association may not yet exist in your experience, however, all Associations should strive to address these areas:
- Educational Programme
- Training
- Membership
- Structure and Management
- Relationship to Society
- Financial Resources
Source/Copyright: WAGGGS
Funding and Financial Management – T-Kit 9
Useful for: Financial Management & Planning
The search for funding and financial management has been a challenge ever since organised youth activities began some 150 years ago. In Europe funding for youth activities has come from various sources over the years. Members of youth organisations and individuals have always been sources of financial and material support. Support from religious communities, political parties and the state flourished throughout the 20th century, though their respective roles changed dramatically as the century wore on. The latest change has been the re-definition of the state’s role since the end of the Cold War division of Europe.
At the beginning of the 21st century the funding and financial management of youth activities in all parts of Europe are characterised by three major trends:
- a European mix of funding sources, combined with growing diversification and increasingly influential international/transnational funding;
- financial management is developing increasingly away from the mere administration and disbursement of money into a complex system of relations with funders and donors, whether public or private, individuals or groups, as well as with members, participants and young people;
- access to funding is increasingly competitive, the basic model being calls for projects in line with often rapidly changing political or organisational priorities. This is typified by a focus on project- as opposed to administrative funding and by a tendency for funders to have a mechanical vision of the effect of funding on long-term development.
With these trends in mind, the T-Kit has been divided into two main parts, one on funding sources and one on financial management. A third part contains a glossary and recommendations for further reading, on both paper and the Internet.
Source/Copyright: © Council of Europe and European Commission, September 2004
Project Management – T-Kit 3
Useful for: Project Management
Project management requires a wide variety of skills from political/social analysis to communication skills, from people to resources management skills, from fundraising skills to evaluation techniques etc… Obviously, this T-Kit could not exhaustively deal with all these issues and the authors have chosen to address the main elements relevant for international youth projects. Written by experienced youth work trainers at the international level, this T-Kit is largely inspired from ‘project management’ training events run in the context of international youth work and draws on concrete training examples.
This T-Kit should not be seen as a recipe on ‘how to run a project’ but rather as a proposal of a framework that provides the project manager with a concrete ‘step-by-step’ approach, including hints and guidelines for monitoring a project.
Source/Copyright: © Council of Europe and European Commission, November 2000
WAGGGS – Project Management Guidelines
Useful for: Project Management
A Project by definition is a set of inter-related activities and events that together achieve a specific objective within specified resource (time and cost) limitations. Project management is the process of planning and directing these activities and events from beginning to end in a given time, at a given cost and for a given end result or objective.
Source/Copyright: Girl Scouts of the USA, WAGGGS
Organisational Management – T-Kit 1
Useful for: Governance & Decision Making; Creating a vision; Design organization; Strategic plans; Communication strategy; Organisational Change Management; Openness & Learning
This T-kit seeks to encourage the development of well managed youth organisations across Europe through the provision of a theoretical foundation and practical application of organisational management techniques. It has been produced with the aim to serve:
- Trainers and multipliers in the field of organisational management
- “Managers” (i.e. Secretary Generals, International Co-ordinators, Executives, Presidents, etc.) of small and medium sized non-governmental youth organisations.
Source/Copyright: © Council of Europe and European Commission, July 2000
How Great Leaders Inspire Action
Useful for: Strategic plans; Organisational Change Management; Managing Leaders of Change; Openness & Learning
In 2009, Simon Sinek released the book “Start With Why” — a synopsis of the theory he has begun using to teach others how to become effective leaders and inspire change.
Simon Sinek has a simple but powerful model for inspirational leadership all starting with a golden circle and the question “Why?” His examples include Apple, Martin Luther King, and the Wright brothers
Source/Copyright: © TED Conferences, LLC
WAGGGS – Guidelines on Structure and Management of Associations
Useful for: Design organization; Strategic plans; Communication strategy; Managing Leaders of Change
Most Non Governmental Organisations (NGOs) have much more complex structures than business enterprises. The partnership of volunteers and staff within the management process and the involvement of members at all levels needs to be carefully channelled to work effectively. Hence the structure of an NGO is vital if it is to facilitate the involvement of stakeholder/members and the effective management of the organisation.
Source/Copyright: WAGGGS
CIVICUS – Strategic Planning Toolkit
Useful for: Design organization; Strategic plans;
This toolkit provides a model for taking an organisation through a strategic planning process. It covers planning to do strategic planning, covering the background issues that need to inform or direct the strategic planning process, and then defining the strategic framework for the project or organisation activities. It is this strategic framework that gives the activities coherence and direction. We have included practical exercises to use during a strategic planning process. The toolkit expands on the short introduction to strategic planning in the toolkit on Overview of Planning.
Even though this toolkit will often need to be adjusted to the specific organisational needs of an NSO it provides a very good overview of the steps that strategic planning needs to be successful, it delievers hands-on tools that can help spark both the needs for a strategic change as well as the process itself. The questionnaires inside the tool will help to identify the needs and reduce brainstorming time by well targeting the points in need for strategic change
Source/Copyright: CIVICUS
NGO Training Guide to Organisational Development
Useful for: Situation analysis; Design organization; Evaluate & Review; Communication strategy; Organisational Change Management
Readings and activities in Module 3, “NGO Organizational Development,” are designed to familiarize you with organizational development (OD) as it applies to nongovernmental organizations (NGOs). You will learn about and practice using the “NGO Capacity Profile,” an OD tool adapted by the Peace Corps and used successfully by Volunteers and their Counterparts in their efforts to strengthen NGOs.
Source/Copyright: Peace Corps
Strategically Communicating Organisational Change
Useful for: Strategic plans; Communication strategy
The purpose of this essay is to help organisations more effectively implement change. One key to this process is communication. The essay suggests a series of critical questions designed to help change initiators develop a strategic communication plan. Four stages of the planning process are discussed: contextual analysis, audience analysis, strategic design, and tactical development. A case study is presented in which the planning model was used as a focal point for a reengineering project.
Source/Copyright: iMetacomm
Good Governance for Small Organisations
Useful for: Governance & Decision Making; Decide strategy; Strategic plans; Evaluate & Review; Communication strategy
The intention in presenting these training materials, is to add to the ways in which community based organisations, managed by voluntary committees or boards, can carry out their role more effectively and with greater certainty. A number of practical suggestions, sample documents and references are provided throughout this course, for your use.
Source/Copyright: Albury Wodonga Community College, Australia
Integrated Strategic Financial Planning for NGOs
Useful for: Project Management; Financial Management & Planning; Strategic plans
In strategic planning, organizations define how they plan to work in the upcoming three-to-five years, detailed through a combination of goals, objectives, strategies, and activities. In Integrated Strategic and Financial Planning, the activities are prioritized, the implementation costs are estimated, and then are compared with the available resources to execute them.
Source/Copyright: Parks in Peril, © 2001 by The Nature Conservancy, Arlington, Virginia, USA. All rights reserved.
WOSM – The Strategy for Scouting
Useful for: Governance & Decision Making; Quality in Scouting; Creating a vision; Strategic plans
The adoption of the Strategy for Scouting in 2002 was the result of the work done at all levels of the World Organization of the Scout Movement (WOSM) in recent years. The Strategy for Scouting recognises that each National Scout Organisation (NSO) has peculiar needs and challenges. Consequently each NSO adapts the Strategy to its own reality and develops coherent action plans. Therefore, the Strategy for Scouting is not rigid, it is a framework for integral action.
Source/Copyright: WOSM
WOSM – The Mission of Scouting
Useful for: Quality in Scouting; Creating a vision; Decide strategy
The mission of Scouting is to contribute to the education of young people, through a value system based on the Scout Promise and Law, to help build a better world where people are self-fulfilled as individuals and play a constructive role in society. Learn more about the background to the Mission of Scouting.
Source/Copyright: WOSM
WOSM – Scouting and the Financial and Economic Crisis
Useful for: Governance & Decision Making; Financial Management & Planning
A major global financial crisis inevitably has an impact on almost every single organization on earth. No matter how small or big an organization is, whether it is local, national or international, it can be expected to be influenced by the crisis. Business organizations are likely to be affected most and before other non-profit organizations.
Source/Copyright: WOSM
WOSM – CRISIS – how to respond to the socio-economic challenges
Useful for: Governance & Decision Making; Financial Management & Planning
Crisis is a word that became part of our everyday vocabulary. In the newspapers and on television, in Parliament and in supermarkets, in the means of transportation and in the streets, everyone talks about the crisis. Indeed, today, the western world lives in a crisis situation; one that began as financial changed into economic and, as always, has deep social repercussions.
A previous document of the Euro.Scout.Doc series, titled “Scouting and the Financial and Economic Crisis” has already addressed this matter, in focusing in particular on the crisis and its subsequent repercussions on Scouting.
As Baden-Powell said, rather than to be submissive and to surrender before a crisis scenario, we should remember that a crisis is aperiod of challenges but also a period of opportunities. Challenges that often make us stop and ponder, as well as being more aware, more alert; these are opportunities for change, growth and testimony.
Source/Copyright: WOSM
WOSM – Better Organisations – Survival Strategies for the 21st Century
Useful for: Organisational Change Management; Managing Leaders of Change
This document considers the issues of how our Scout Associations can become more effective and efficient in supporting the delivery of Scouting in the 21st Century. In particular, the document considers six organisational behaviours that we are encouraging all Associations to consider as ways of improving their performance.
Source/Copyright: WOSM
WOSM – Handbook on Financial Resources – Management and Development
Useful for: Financial Management & Planning
This booklet is a resource for the financial management of a National Scout Organization (NSO). It provides principles that enable NSOs to develop their own strategies and procedures for the effective management of their financial resources. It does not attempt to set out matters of policy and procedures of managing finances within a NSO as such requirements often vary from country to country.
Source/Copyright: WOSM
WOSM – Representing the Scout Movement – Knowing what to say, how to say it and how to show it
Useful for: Quality in Scouting; Communication strategy
You are called upon to represent the Movement and you are wondering how to get the message across. You might have to make a speech, write an article, give answers in an interview, or perhaps you have only 30 seconds to attract a future donor. Whether you are an ambassador or a spokesperson, a volunteer or a professional, working at national or international level, this booklet will provide you with some ideas to make your task easier.
Source/Copyright: WOSM
WOSM – Scout.Boom.Comm Training Manual
Useful for: Governance & Decision Making; Communication strategy
Scout.Boom.Comm is a methodological tool to help leaders understand all the stages involved in implementing a branding strategy for the Scout Movement. It presents the concepts that are essential to understanding Scouting’s identity and the image that it reflects. It seeks to explain the link between image, key messages, Scout practices, and individual and collective behaviour.
It offers a detailed explanation of everything that needs to be done to improve internal and external communication, strengthen partnerships and increase resources. The title is an onomatopoeia that serves as a reminder that the Scout Movement “Scout” needs communication “Comm” to succeed in its growth and development “Boom”.
Source/Copyright: WOSM
WOSM – ScoutPAX – Project Planning Guide
Useful for: Project Management
Participating in projects, on a small or large scale, does not require you to set aside the priorities in your association/district/group; it is about using these as a means of achieving your priorities and achieving the Mission of Scouting. ScoutPAX is designed to help you through the planning process – go to step 5 to see how the project might be developed using the materials in this resource.
Source/Copyright: WOSM
WOSM – Strategic Planning Kit
Useful for: Creating a vision; Decide strategy; Strategic plans
The Strategic Planning Kit covers the Strategy for Scouting, the Strategy Planning Process, how to deliver a modular workshop on strategic planning, various worksheets and handouts covering theory and practice. There is also a PowerPoint presentation to support the kit.
Source/Copyright: WOSM
Managing Change
The aim of this document is to describe how change can be managed and the work involved, distributed. There are a lot of theories about managing change – particularly in large organisations. There are two theories that might help you through a period of change. One places more emphasis on systems and processes whilst the other places more emphasis on the people involved.
Source/Copyright: The Scout Association (UK)
The Beauty of Data Visualisation
Useful for: Situation analysis
David McCandless turns complex data sets (like worldwide military spending, media buzz, Facebook status updates) into beautiful, simple diagrams that tease out unseen patterns and connections. Good design, he suggests, is the best way to navigate information glut — and it may just change the way we see the world.
Source/Copyright: © TED Conferences, LLC
Services from other NSOs
Many attributes measure the success, efficiency and performance of an organization or a business. One key attribute is ‘Customer Service’. Be it a profitable or non-profitable organization, the daily activities of an organization often centers about ‘customers’ referring to an existing or potential user or buyer of a product or service.
According to Turban et al. (2002), “Customer service is a series of activities designed to enhance the level of ‘Customer Satisfaction’ – that is, the feeling that a product or service has met the customer expectation.”
Many organizations today spend copious amounts of marketing dollars on designing, executing and analyzing Customer Service Surveys or Customer Satisfaction Surveys to determine the level of satisfaction that consumers of service are getting what they expect.
Of course, the resources available to provide the services must also be considered in tandem with the standard or process through which each NSO endeavors to achieve.
These papers are prepared with the view to have a ready reference for member Scout Organizations towards understanding their customers and strengthening their services.
Source/Copyright: WOSM – Asia-Pacific Scout Region
Concept Paper on Services from the NSOs
Concept Paper on APR_Specialists Panel
Terms of reference Specialists Panel
Funded by
European International Scout Camps – Summer 2018
Based on information made available so far, the European Scout Region of the World Organization of the Scout Movement (WOSM) has put together a (non-exhaustive) list of national jamborees organised during the summer of 2018 in Europe. Maybe one of these international camps is exactly what you were looking for?
15th European Guide and Scout Conference
The 15th European Guide and Scout Conference (15egsc) and the concurrently held 15th European Guide Conference (15egc) and 22nd European Scout Conference (22esc) took place from 17 to 21 June 2016, in Melsomvik, Norway.
#ScoutGuideSupport #Refugees
Between September 2015 and May 2016, the European Scout Region of the World Organization of the Scout Movemente (WOSM) and the Europe Region WAGGGS regularly shared stories featuring Scouts and Guides involved in refugee and migrant support activities in their local communities.
EuroScoutInfo on Scribd
is
where my documents
live! The Official World Scout Shop
The Official World Scout Shop offers an ever-growing range of high quality Scouting products. It is the only authorised supplier of World Scout items, and ALL profits go directly back to Scouting.
